Our Story & Mission

Built on
Craftsmanship.
Driven by Trust.

RoofRepair.co is a nationwide network of rigorously vetted, licensed roofing contractors united by a single standard: do the job right, treat every homeowner with honesty, and stand behind every nail we drive. No call centers. No bait-and-switch. Just skilled contractors who show up and get it done.

2015
Year Founded
10,000+
Roofs repaired nationwide
40+
Major US cities served
847
Verified 5-star reviews
500+
Licensed contractors in network
10K+
Roofs repaired since 2015
4.9★
Average Google rating
40+
US cities covered
$0
Cost for inspection
30min
Guaranteed callback time

We Started Because Homeowners Deserved Better

RoofRepair.co was founded in 2015 after a simple, frustrating observation: when a storm hits and a homeowner needs a roofer fast, finding one they can actually trust is almost impossible. The industry was — and still is — full of storm chasers, unlicensed contractors, and companies that disappear the moment a warranty claim arrives.

We built something different. Starting in Dallas, Texas — one of the most hail-battered cities in the country — we assembled a network of exclusively licensed, insured, and background-checked roofing contractors. Every contractor in our network undergoes a rigorous vetting process before they ever set foot on one of our customers' roofs.

"If we wouldn't send this contractor to our own mother's house, they're not in our network."

— Founding principle, RoofRepair.co

Over a decade later, we've expanded to 40+ major US cities, completed over 10,000 roof repairs and replacements, and earned a 4.9-star average across nearly 1,000 verified customer reviews. Our insurance claim assistance program has helped homeowners recover millions of dollars in storm damage they didn't know they were entitled to.

We're not a franchise. We're not a lead aggregator. We're a direct-to-contractor network with a single standard of quality applied uniformly from Dallas to Denver to Detroit.

BBB A+ Rated
Accredited since 2016

The RoofRepair.co Standard

Every contractor in our network is held to the same six non-negotiable standards. All six. No exceptions.

Standard 01

State-Licensed in Every Market

Every contractor holds a valid roofing contractor license in the state they operate. We verify credentials before onboarding and re-verify annually. No exceptions, no workarounds.

Standard 02

Minimum $2M Liability Coverage

All contractors carry at minimum $2 million in general liability insurance and active workers' compensation coverage. Certificates are available before any job begins.

Standard 03

Transparent, Written Estimates

Every job starts with a free, itemized written estimate. No verbal quotes that mysteriously grow. No change orders after work begins. The estimate you sign is the price you pay.

Standard 04

Manufacturer-Certified Materials

We only use materials from certified manufacturers — GAF, Owens Corning, CertainTeed, Polyglass, and others. This ensures valid material warranties and consistent quality on every job.

Standard 05

Post-Job Follow-Through

Every completed job receives a follow-up call within 72 hours. Any workmanship issues reported within the warranty period are resolved at no cost — no argument, no runaround.

Standard 06

Insurance Claim Assistance

For storm damage claims, our team provides photo documentation, damage reports in insurer-ready format, and direct communication with adjusters. This service is included on every storm damage job.

Licensed, Certified, and Accountable

Our credentials aren't just badges on a website. They represent independent third-party verification of our standards — renewed every year, with real consequences if we fall short.

BBB Accredited — A+ Rating

Accredited by the Better Business Bureau since 2016. A+ rating maintained through zero unresolved complaints and full transparency in business practices.

GAF Master Elite Certified

Top 3% of all roofing contractors in North America. Required passing quality, reliability, and financial stability checks. Enables enhanced Golden Pledge warranties for customers.

Owens Corning Preferred Contractor

Authorized installer of Owens Corning roofing systems. Required training, insurance verification, and customer satisfaction standards to maintain preferred status.

State Roofing Contractor License — All 50 States

Every contractor in our network holds a valid, current state roofing license in their operating state. Licenses are verified at onboarding and re-checked annually.

BBB A+
Accredited since 2016. Zero unresolved complaints.
GAF Master Elite
Top 3% of roofing contractors in North America.
Owens Corning
Preferred Contractor status. Enhanced warranties available.
Licensed & Insured
$2M+ liability. Workers' comp on every job.
4.9 ★
Average rating across 847 verified customer reviews
Read all reviews →

The People Behind Every Roof

Experienced roofing professionals, operations leaders, and customer advocates who built and maintain our nationwide standards.

MH
Marcus Harlow
Founder & CEO

Former licensed roofing contractor with 18 years in the field. Founded RoofRepair.co after experiencing firsthand how poorly the industry served storm-damaged homeowners.

SR
Sofia Reyes
VP of Contractor Standards

Oversees the vetting, onboarding, and annual re-certification of every contractor in the network. Built the 47-point quality standards framework still in use today.

DK
Daniel Kim
Head of Insurance Relations

Former public adjuster with 12 years in property claims. Leads our insurance assistance program, helping homeowners navigate claims and recover maximum coverage.

TP
Teresa Park
Director of Customer Experience

Manages the 30-minute callback guarantee, post-job follow-up program, and all customer escalations. If something goes wrong, Teresa makes it right.

We're always growing our contractor network. If you're a licensed roofing contractor who meets our standards, we'd love to talk.

Apply to Join Our Network

A Decade of Growth

2015
Founded in Dallas, TX

Launched with 12 vetted contractors serving the DFW metroplex. Focus on storm damage repair in the hail corridor.

2016
BBB Accreditation & Texas Expansion

Earned BBB A+ accreditation. Expanded to Houston, San Antonio, and Austin. Completed 500th roof repair.

2018
Southeast & Midwest Launch

Expanded into Florida hurricane markets (Miami, Tampa, Orlando) and the Midwest storm corridor (Chicago, Kansas City, Denver).

2020
GAF Master Elite Certification

Achieved GAF Master Elite status — placing RoofRepair.co in the top 3% of roofing contractors in North America.

2022
5,000 Roofs Milestone & Northeast Entry

Reached 5,000 completed roofs. Launched operations in New York, Philadelphia, and Boston. Insurance assistance program formalized.

2026
40+ Cities, 10,000+ Roofs

Now serving 40+ major US cities with 500+ licensed contractors. 10,000 roofs repaired. Still the same standard we launched with.

Serving 40+ Cities
Across Every Region

From hail corridors to hurricane coasts, we have licensed contractors ready in every major US market.

South Central
Dallas, TX
Houston, TX
San Antonio, TX
Austin, TX
Oklahoma City, OK
Southeast
Miami, FL
Tampa, FL
Orlando, FL
Atlanta, GA
Charlotte, NC
Midwest
Chicago, IL
Kansas City, MO
St. Louis, MO
Minneapolis, MN
Indianapolis, IN
West & Northeast
Denver, CO
Phoenix, AZ
New York, NY
Philadelphia, PA
Boston, MA

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