How RoofRepair.co collects, uses, and protects your personal information.
RoofRepair.co ("we," "us," or "our") operates the website roofrepair.co and provides roofing contractor services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.
By using our website or submitting information through our forms, you agree to the collection and use of information as described in this policy.
When you request a quote, schedule an inspection, or contact us, we collect:
When you visit our website, we automatically collect:
We may receive information about you from third-party sources including lead generation partners, review platforms, and referral networks. We use this information consistent with this Privacy Policy.
We use the information we collect to:
We do not sell your personal information to third parties. We do not allow third-party advertisers to target you based on information you provide to us.
We share your information only in the following circumstances:
When you request a quote or inspection, we share your contact and property information with the RoofRepair.co licensed contractor serving your area. These contractors are contractually bound to use your information only to fulfill your service request.
We use third-party service providers for website hosting, customer relationship management, email delivery, payment processing, and analytics. These providers have access to your information only as necessary to perform their functions and are contractually required to maintain confidentiality.
We may disclose information when required by law, in response to lawful requests from public authorities, or to protect our rights, property, or the safety of our customers and employees.
In the event of a merger, acquisition, or sale of assets, personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
We use cookies and similar tracking technologies to operate our website and improve your experience.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For more information on advertising cookies, visit the Digital Advertising Alliance opt-out page at optout.aboutads.info.
You may request access to the personal information we hold about you and request correction of any inaccuracies. Contact us at privacy@roofrepair.co.
You may request deletion of your personal information. We will honor deletion requests subject to legal obligations to retain certain records (for example, completed service contracts).
Every marketing email we send includes an unsubscribe link. You may also opt out by contacting us directly. Opting out of marketing does not affect service-related communications about active projects.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to deletion, and the right to non-discrimination for exercising these rights. To exercise CCPA rights, contact privacy@roofrepair.co.
Residents of states with comprehensive privacy laws may have additional rights. We honor applicable state privacy law requests. Contact privacy@roofrepair.co with your state and specific request.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls limiting who can view customer information, regular security assessments, and employee data handling training.
No method of transmission over the Internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, and complying with legal obligations. Service records are typically retained for 7 years following project completion. Marketing data is retained until you opt out or request deletion. Analytics data is retained in aggregated, anonymized form.
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18 without parental consent, we will delete that information promptly.
We may update this Privacy Policy periodically. We will post the updated version with a new "Last Updated" date. For material changes, we will provide prominent notice on our website or contact you directly. Your continued use of our website after changes take effect constitutes acceptance of the updated policy.
For privacy questions, access requests, deletion requests, or to exercise any of your rights described in this policy, contact us at:
We will respond to all verified requests within 30 days.